IF DEPOSITING DON'T USE NUCHARGE
If your attempting to make a deposit to Bodog or any other sportsbook / pokerroom out there, my advice is to not use their new service called Nucharge. This service promotes itself as being the work around to the new depositing laws. Nucharge has zero customer service. I gave them all my information including my credit cards info. They charged me but in return I recieved an account and pin number that was already registered to someone else. When I then attempted to give my numbers to Bodog they have informed me that it was someone elses number and I would have to deal with nucharge to get it straight. I have been calling and e-mailing nucharge for 48 hrs straight with no resolve. There phone number has no-one at the other end just and anwsering machine and even sometimes there mailbox is full. I have sent them 6 different emails and have recieved only 2 responses none of them helping me with my problem. Anyway this is my little rant. I am currently sending them an email with a link to this rant. Hopefully a little presure that I am making aware a large group of gamblers to this problem will help me solve mine....So my final suggestion is do not use this service....
posted by slam
6 replies
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Thanks Slam... will be staying FARRRR away from them
Thanks for the heads up!!!! they just lost business
posted by southern5061
Feb. 17 2007 4:48pm -
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If you need help gettin it straight, give me a shout.
posted by pc7588
Feb. 18 2007 9:46am -
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WHat sites have the easiest depo/withdraw. My local just changed agents and i think i am going to have to start using offshore online again, just a lttele wary of depositing. Any info would be appreciated
posted by terpkeg
Feb. 18 2007 1:08pm -
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any update slammo?
posted by ricky
Feb. 20 2007 9:20am -
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Same situation... No response from nucharge and a weak response from bodog. I am at the point of conacting my credit card company and disputing the charge... I emailed both nucharge and bodog telling them i was about to dispute the charge and believe it or not bodog told me not to do it, that it would hurt my credit. lmao... I'm pretty certian that disputing an e-commerce site that has stolen 100 bucks from me will not hurt my credit...
posted by slam
Feb. 20 2007 12:02pm -
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Disputing a credit card charge
Nothing can be more frustrating than disputing a charge with a credit card company. The good news is that you have federal law on your side. The Fair Credit Billing Act gives you the right to challenge billing errors such as math mistakes, unauthorized charges, charges for goods and services you didn't accept or weren't delivered as agreed, or charges that list the wrong date or amount.
You naturally want the problem solved as quickly as possible, so your first inclination probably is to pick up the phone and tell your card company about the mistake. That's fine. But follow up with a letter. In fact, if you've ever read the fine print on a credit card bill, you've probably seen this notice: Calling about billing errors will not preserve your rights.
Written correspondence gives you the opportunity to clearly state why the charge is an error or other reason that it should be removed from your account. Plus, when you send it by certified mail, return receipt requested, the document serves as a record that you made the effort to correct the problem charge. It can be a valuable reference tool if you need to follow up on the matter.
Just be sure you don't delay your correspondence duties. The deadline for notifying your credit card company of the incorrect charge is 60 days from the date the bill was mailed to you. Your credit card company also has deadlines. The creditor must resolve the dispute within two billing cycles, but not more than 90 days, after getting your letter.
To make the process go as smoothly as possible, send the letter to "Billing Inquiries," not to "Customer Service." Be sure to send it to the correct address; it probably isn't the same one to which you send your payments. The back of your statement should list the appropriate addresses for specific customer inquiries.
The form letter below should help you get your billing dispute under way. Personalize it by entering your specifics in the areas.
Date
Billing Inquiries Department
Credit Card Company Name
Company's Address
City, State and ZIP Code
Re: Disputed charge on card name account number
Dear Sir or Madam:
On my most recent credit card statement, which closed on statement closing date and which I received on date, there was a dollar amount charge made at retailer name and address. This charge, made on date, posted to my account on date.
I am disputing the charge, which is circled on the enclosed copy of my statement.
I did not authorize any purchases at retailer to be charged to my account. Elaborate on your reason for disputing the charge. For example, the product was never ordered or delivered, the product or service was not what the merchant promised or the amount charged was incorrect.
If you did buy the item, but the amount of the purchase is incorrect on your statement, note here that you also are enclosing a copy of the original charge slip showing the correct amount for which you should be billed.
As required by the Federal Fair Credit Billing Act, please adjust my account in the above-referenced amount since repeat here why you are disputing the charge. Please remove the dollar amount charge from my bill and notify me in writing by sending me a new statement showing the correction.
If you have any questions or concerns, please contact me by mail at the address listed below or call me at your telephone number. Thank you for your prompt attention to this matter.
Respectfully yours,
Your Signature
Your Typed Name
Address
City, State and ZIP Code
Enclosure: credit card statement and original charge slip if applicable
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It is within your rights to withhold payment on the disputed charge and the finance charges during the investigation. (But regular billing rules apply to all other charges and finance charges.) The credit card issuer is not allowed to try and collect this money, your account cannot be closed or restricted, and the issuer cannot report you as delinquent to a credit agency. The amount in dispute, however, will lower your credit limit by that amount until the disagreement is cleared up.
Assuming that the card issuer agrees with your dispute and finds that your bill is indeed incorrect, expect to receive a letter detailing the error and what corrections will be made to your account. The creditor must remove all finance charges, late fees or other charges related to the error.
If it turns out that your bill was correct, you will receive a letter explaining what you owe and why. You may write back saying that you refuse to pay the amount; however, the creditor can now begin the collection process. This includes reporting you to a credit bureau.
You should know the law only requires a "reasonable" investigation into the dispute, not an exhaustive one. The creditor will probably not go so far as to check store security camera footage when tracking down a disputed charge, for instance.
posted by southern5061
Feb. 20 2007 12:52pm